Help & support
Stuck somewhere?
Tell us what happened, what you expected, and the page or flow where it occurred. Screenshots and exact steps help us respond faster. We reply within one working day.
Email supportContact
Bring us a good question.
A bug, a partnership idea, a billing question, or something you tried to understand with Socrates. We read every message.
General inquiries
Say hello.
Partnerships, press, feature requests, or a thoughtful note from your learning practice are all welcome. We read every message, even when we cannot reply in detail.
Email the teamEducation & research
For teachers and researchers.
Collaboration ideas, classroom pilots, study proposals. Tell us what you would like to learn together.
research@topodrive.topPrivacy & data
For data and deletion requests.
Export requests, deletion requests, or any question about what we store. We respond to every privacy request within seven days.
privacy@topodrive.topPress
For press inquiries.
Interviews, product imagery, and background on how Socrates is built. We are happy to talk.
press@topodrive.topA helpful note
The best message begins with context.
What are you trying to understand? What did you try? Where did the conversation become useful or fall short? A little detail gives us a better question to ask back.
